Effective date: 18 September 2026
Scope and business use
These Terms of Service govern use of crestvaneindustrial.com (the "Website"), operated by CRESTVANE INDUSTRIAL LIMITED, Room 316, 3/F, 143 Wai Yip Street, Kwun Tong, Hong Kong, Company Registration No. 81185718. The Website is intended for business and professional users seeking industrial-product information or procurement support.
Information is not an offer
Product descriptions, images, documents, availability references and technical information are provided for general business reference. They may change with manufacturer revisions, configuration, supply source or data updates. A series image or reference image may not show every model suffix, accessory or delivered package. Website content is not a binding offer, a stock reservation, a delivery commitment or engineering advice for a particular application.
Requests for quotation
You may copy our sales email and send a request from your business email, or use WhatsApp Sales to begin a conversation. A request, email, message or response does not create an order or contract. Please verify the complete manufacturer, model or part number, quantity, configuration, key parameters, destination and required delivery date before relying on a quotation.
Orders, pricing and delivery
A transaction is formed only when the relevant parties issue and accept a written quotation, order acknowledgement or other written agreement. The applicable document will state or incorporate the relevant product status, price, currency, validity period, payment, delivery, tax, Incoterms, warranty and other commercial terms. Availability and lead time must be confirmed for the specific transaction.
Technical use and substitutions
You are responsible for confirming product suitability, installation, safety, compatibility and regulatory requirements for your application. For safety-critical, electrical, lifting, high-pressure, high-temperature or controlled-use applications, consult qualified personnel and the applicable manufacturer documentation. A suggested alternative requires your confirmation and is not automatically equivalent or interchangeable.
Brands and intellectual property
Third-party names, trademarks and product identifiers belong to their respective owners and are used to identify products or customer requirements. Listing a brand does not state that CrestVane is that brand's manufacturer, affiliate or authorised distributor unless we make a specific, substantiated statement. Do not copy, republish, misuse or remove rights notices from Website content except as permitted by law or the relevant rights holder.
Acceptable use and external services
Do not misuse the Website, interfere with its operation, attempt unauthorised access, submit unlawful or infringing material, or use automated activity that harms the service. Links to external manufacturers, documents or messaging services are provided for convenience; their content and terms are controlled by their operators.
Liability and legal terms
We make reasonable efforts to keep the Website available and accurate, but do not guarantee uninterrupted operation or that all information is complete for every configuration. Nothing in these Terms excludes liability that cannot lawfully be excluded. Any liability allocation, warranty, remedy, governing law or dispute process for a purchase is determined by the written transaction documents and applicable mandatory law, not by a Website inquiry alone.
Privacy, changes and contact
Our handling of personal data is described in the Privacy Policy. We may update these Terms for future Website use; an update does not retrospectively alter a written transaction already accepted. Questions about the Website, product requests or these Terms may be sent to sales@crestvaneindustrial.com.